About Complete Landscaping Services
Complete Landscaping Services is part of Monarch Landscape Companies, a leading network of landscape brands across the U.S.
We proudly serve commercial clients throughout Northern Virginia, Maryland, and Washington, D.C., and deliver reliable, high-quality landscape maintenance and construction services. At Complete, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!
- Job Title: Branch Manager
- Division: Maintenance
- Location: Sterling, VA
Job Summary
The Branch Manager is responsible for the overall leadership and management of the Sterling branch. This role oversees financial performance, asset utilization, customer retention, and profitability while ensuring a professional and safe work environment.
Qualifications
Education
- Bachelor’s degree in Business Administration, Landscape Architecture, Horticulture, or equivalent experience (10+ years in a related field).
Language Skills
- Ability to read, write, and comprehend English.
- Ability to present information effectively and respond to questions from employees and clients.
- Bilingual English/Spanish is a plus.
Mathematical Skills
- Intermediate to advanced math skills.
- Ability to calculate figures such as discounts, interest, commissions, percentages, area, and volume.
Reasoning Ability
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to analyze and interpret business periodicals, technical procedures, and governmental regulations.
- Ability to follow and interpret instructions in written, oral, diagram, and schedule formats.
Certificates, Licenses, and Registrations
- As required by state and federal law.
- Valid driver’s license in the state of employment.
- Certified Landscape Technician (CLT) or other relevant licenses a plus.
Other Knowledge, Skills, And Abilities
- Strong customer service and leadership skills.
- Excellent interpersonal skills with the ability to develop, motivate, and inspire a team.
- Experience working with commercial property managers is a plus.
- Effective oral and written communication.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Strong organizational skills and flexibility.
- Intermediate to advanced knowledge of Microsoft Excel, Word, and Outlook.
Essential Duties & Responsibilities
- Ensure branch personnel provide prompt and professional client interaction and follow-up.
- Develop and maintain client relationships through phone calls, site walks, and meetings.
- Hire, train, and develop branch personnel.
- Lead with professionalism, integrity, and strong leadership at all times.
- Review and monitor equipment maintenance programs and recommend capital investments.
- Ensure timely and effective follow-up on all sales lead opportunities.
- Maintain effective collaboration between sales, operations, and customers to ensure successful onboarding and retention of new business.
- Draft and present annual budgets and monthly financial projections.
- Meet or exceed branch financial and sales goals.
- Champion Monarch safety practices through leadership, participation in safety meetings, calls, and appreciation events.
- Maintain accurate and thorough documentation of all employee coaching, conversations, counseling, and performance management discussions.
Supervisory Responsibilities
- Direct supervision of 6–8 management-level employees.
- Indirect supervision of 50–150 production-level employees.
- High-level decision-making authority with frequent independent deliberation.
- Problem resolution and other duties as assigned.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
- Constantly required to talk, hear, see, sit, stand, and walk.
- Must have close, distance, color, peripheral, and depth perception vision with focus adjustment.
- Frequent use of hands to manipulate objects, tools, or controls.
- Frequently required to reach, bend, twist, stoop, crouch, climb, and balance.
- Occasionally lift/move up to 25 pounds; seldom lift/move up to 75 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
- Occasionally work with mechanical objects and outdoors in all weather conditions.
- Occasional exposure to fumes, airborne particles, and toxic or caustic chemicals.
- Occasionally exposed to loud noise levels.
Total Rewards
At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.
Monarch also provides eligible employees with an array of additional benefits, including:
- Medical, Dental, and Vision Plans
- Retirement Savings & Employee Equity Program
- Flexible Time Off, 6 paid Holidays, Bereavement, and Jury Duty
- Education Assistance & Career Advancement
- Company Vehicle
- On-Demand Pay through DailyPay
- Referral Bonus Programs
- Gym Membership and Mobile Carrier Discounts
The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.
Pay range: $90,000 - $120,000
