Join a leader in the snow and ice management industry as a full-time year-round Lead Dispatcher in Macedonia, OH. You’ll use the Electronic Dispatch System (EDS) to dispatch snow fighters and monitor their progress, ensuring that snow removal is completed in a timely and efficient manner. If you thrive in a fast-paced environment and can make decisions quickly, this is the opportunity for you!
Key Responsibilities
- Review weather forecasts with snow event captain and relay snow event plans to snow fighters
- Assign salt truck drivers to trucks as needed
- Dispatch snow plow drivers and monitor progress using Electronic Dispatch System (EDS)
- Communicate with customers on status of snow removal
- Review daily activities and prepare end of day reports for internal teams
- Hire, train, coach, and mentor a team of 10-16 dispatchers
- Update EDS in the summer months to reflect changes throughout the sales season
- Work closely with Vice President on strategic projects across all departments in the summer months
- Must be willing and able to work 16-18 hour shifts during snow events
Required Skills and Qualifications
- Dispatching: 1 year (preferred)
- Driver’s License (required)
- Excellent communication skills
- Must work well in fast-paced, high-stress conditions
- Ability to make decisions quickly
- Able and willing to work on-call in winter
- Must be located within 20-30 minutes of shop location in Macedonia, OH due to on-call nature of the position
Compensation and Benefits
- $18.00 - $24.00 per hour
- $5.00 per hour shift differential for snow events
- Health, dental, and vision insurance
- Health savings account option
- Paid sick time and PTO
- Paid company shutdown the week of July 4th
Schedule
IN THE WINTER THIS IS AN ON-CALL POSITION (WHEN IT SNOWS WE WORK)
Typical hours 7:00am-4:00pm.
When it snows: ~2:00am - when the snow stops.
Must be willing and able to work 16-18 hour shifts during snow events!
Flexible schedule available in summer / off-season
