Company Description
Founded in 2012, ProGreen Services, LLC is a family-owned and operated full-service landscaping company committed to enhancing and maintaining properties across Florida. With steady growth, the company has expanded to include multiple divisions such as irrigation, construction/installation, and environmental services. ProGreen's dedicated and knowledgeable team takes pride in delivering proactive, reliable, and personalized landscaping solutions. We strive to create lasting partnerships by upholding our promises and exceeding client expectations.
Role Description
ProGreen is expanding and looking to add another regional leader to our team! The Account Manager will oversee client relationships, client retention, and additional sales while providing oversight for field operations. The Account Manager supervises crews in the field and provides service to the customer with a focus on commercial landscaping experience and HOA communities.
Responsibilities
- Oversee Crew supervisors/foreperson and providing oversight of field operations
- Develop and train supervisors and forepersons while practicing and promoting safety
- Develop and maintain a schedule to perform sit walk throughs during formal meetings with customers to ensure quality and service expectations are met
- Lead and facilitate in resolutions of customer problems or concerns
- Present site enhancement ideas to existing customers
- Identify and pursue opportunities to sell additional services
- Ensure safe environment for employees
- Provide administrative support by preparing reports, maintaining employee time records, and ensuring accurate documentation. Communicate professionally and efficiently using Microsoft Outlook and other business communication platforms.
Qualifications
- Client Relationship Management and Customer Service skills
- Team Leadership and Staff Coordination experience
- Strong Organizational and Project Management capabilities
- Knowledge of Landscaping, Irrigation, and Environmental Services is a plus
- Excellent Verbal and Written Communication skills
- Proficiency with Scheduling and Reporting Tools
- Ability to work on-site and manage multiple tasks effectively
- Experience in business, landscaping, or related fields is a plus
Benefits and Perks:
- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO)
- 401(k) Retirement Plan (with company match, if applicable)
- Company-provided uniforms and personal protective equipment (PPE)
- On-the-job training and continued skill development
- Employee recognition and appreciation programs
- Supportive team environment focused on safety and quality
- Company holidays and events
