Crownstone Equipment is seeking a strategic, results-driven Used Equipment Manager to oversee the full lifecycle and financial performance of all used equipment inventory. This leadership role is responsible for acquisition strategy, reconditioning oversight, pricing, inventory health, and disposition execution. The ideal candidate is a disciplined operator with strong business acumen who uses data to drive decisions, protect margins, and optimize cash flow — not simply increase volume. This role will be based out of our corporate headquarters in Hanover, PA with expected travel to all work sites.
Company Description
Crownstone Equipment is a leading dealership proudly representing premium brands such as Bobcat®, ExMark®, Toro®, Echo®, and Stihl®. With multiple locations across Pennsylvania (Adams County, Reading, Lancaster, York) and Maryland (Frederick, Hagerstown), Crownstone is committed to delivering exceptional equipment, service, and customer support. Our team takes pride in professionalism, collaboration, and care — serving customers like family and building lasting partnerships in the construction and landscaping industries.
Role Description
The Used Equipment Manager owns the profitability, velocity, and operational discipline of all used equipment inventory. This role is accountable for what is purchased, how equipment is prepared for sale, pricing strategy, turn rate, and final disposition. Success is measured by gross margin, cash recovery, and inventory health.
This is a P&L-focused operational leadership role rather than a traditional sales position. The Used Equipment Manager serves as the single point of accountability for used inventory performance from acquisition through exit.
Essential Duties & Responsibilities
Used Equipment Ownership
- Oversee used equipment performance across acquisition, reconditioning, pricing, and disposition.
- Maintain full lifecycle accountability for inventory results from entry to exit.
- Ensure alignment with company financial objectives and inventory standards.
Acquisition & Buying Strategy
- Source used equipment through trade-ins, auctions, direct purchases, dealer networks, and wholesale channels.
- Apply established buying guidelines by equipment category.
- Establish maximum purchase values based on market demand, seasonality, reconditioning risk, and exit strategy.
- Promote disciplined, data-driven purchasing decisions and prevent emotionally or politically influenced acquisitions.
Reconditioning Oversight
- Define and enforce reconditioning standards, including retail-ready, wholesale-ready, and auction-ready tiers.
- Approve reconditioning expenditures prior to work beginning to maintain cost control.
- Partner closely with the service department to ensure repair efficiency, cost discipline, and timely turnaround.
- Prevent over-repair and unnecessary enhancements that erode margin.
Pricing & Market Execution
- Establish initial pricing strategies and manage markdown cadence.
- Monitor market trends, competitor activity, and demand shifts to inform pricing adjustments.
- Ensure listings include accurate descriptions, professional photos, and complete equipment details.
Inventory Aging & Exit Strategy
- Conduct weekly aging reviews to evaluate inventory health.
- Determine appropriate actions including holding, repricing, wholesaling, or auctioning equipment.
- Protect company cash flow by minimizing aged and stagnant inventory.
Cross-Functional Leadership
- Collaborate with executive leadership, sales, service, rental, finance, and auction partners to support business objectives.
- Resolve operational conflicts using data, policy, and financial impact analysis.
- Enforce company standards and promote organizational alignment around used equipment practices.
Reporting & Performance Cadence
- Maintain a weekly dashboard highlighting inventory value, aging categories, gross profit performance, and reconditioning spend.
- Provide leadership with clear, actionable insights and recommendations to improve performance.
Key Performance Indicators (KPIs)
- Used equipment gross margin
- Inventory turn rate
- Cash recovery
- Aging inventory reduction
- Reconditioning cost control
- Overall inventory health
Educational & Experience Requirements
- Previous experience in equipment sales, inventory management, fleet management, or dealership operations strongly preferred.
- Demonstrated financial and operational acumen with experience managing inventory as a business asset.
- Strong understanding of equipment markets, valuation, and lifecycle management.
- Proven ability to make data-driven decisions in a fast-paced environment.
- Excellent leadership, communication, and cross-functional collaboration skills.
- Proficiency with inventory systems, CRM platforms, and Microsoft Office Suite.
Computer Literacy
- Efficient and professional use of email and business systems.
- Ability to maintain accurate electronic records, dashboards, and reporting tools.
- Experience using inventory management and OEM platforms preferred.
Essential Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, and use hands to handle, feel, and reach. The employee may occasionally lift and/or move up to twenty-five (25) pounds and infrequently up to fifty (50) pounds. Specific vision abilities required include close vision, distance vision, color vision, and peripheral vision.
Note: This position is considered safety sensitive.
Equal Employment Opportunity
McGrew Management Company and its affiliates provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
