The successful Operations Manager (OM) plans, organizes, and manages daily activities related to production and operations in landscape Maintenance, Construction, Plant Health Care, and Water Management. Conducts monthly site assessments and quality control reports for all client’s properties. Measures productivity by analyzing performance data, financial data, and activity reports. Develops and maintains positive employee and client relationships. Works with other departments to ensure alignment of companies’ vision, objectives and milestones. This position requires a person who can work under duress and multi-task and is highly organized, energetic, and detailed oriented. This position further requires outstanding internal and external customer service and leadership skills.

Duties/Responsibilities:

Provide leadership, direction and motivation to team members, site supervisors, crew leaders, peers and superiors
Manage the overall operational performance targets within projected contract timelines and cost
Implement strategies to meet customers’ needs, solve customers’ issues, identify new enhancement project opportunities, increase company’s gross profit margin, and reduce job costing margins
Organize and manage the schedule and work of all production team members
Evaluate teams’ performance and rate properties’ quality standards by analyzing weekly Quality Control Ratings (QCRs); manage the implementation of QCRs
Determine labor needs to meet production goals
Supervise Greenius training completion for all production team members
Other duties as assigned

Required Skills/Abilities:

Thorough knowledge of industry; landscape, construction, irrigation, arbor, plant health care, blueprints, equipment utilization and technological services
Proven ability to work in a demanding, deadline-driven environment and handle multiple projects simultaneously
Extensive knowledge of operations and production management
Proven organizational and time management skills
Strong analytical, decision-making, conflict resolution, critical-thinking, and problem-solving skills
Ability to interpret financial data as needed to set production goals
Excellent verbal and written communication as well as presentation skills
Strong computer skills and ability to learn and adapt to new and changing computer programs/software
Service and teamwork oriented with ability to handle diversity; distinct leadership skills
Ability to assign and supervise the work of others, provide instruction, lead crew and inspire confidence
Knowledge of horticultural practices, including but not limited to planting, pruning, and fertilization
Ability to assist with budget preparation related to operations
Strong knowledge in the development, implementation and refinement of all areas of field operations and safety
Profit driven; seeks ways to reduce costs, improve efficiency and increase margins
Posses basic knowledge of business management acumen

Physical Requirements:

Will work within and outside of Headquarters
May spend 35% of time out at work sites and making sure operations are moving smoothly, and 65% of the time in the office working on reports, logistics and preparation of upcoming work; this is determined based on the needs of the business
May be exposed to hazardous material, loud noise, and/or extreme heat/cold temperatures

Education and Experience:

Associate’s Degree preferred in Horticulture, Landscape Management/Design or a related field or a combination of education/experience is preferred
7+ years of related industry experience preferred;
Valid Texas Driver’s License with a clean record

Benefits:

Group Health and Dental Insurance Options
Paid Time Off
Paid Holidays
Referral Program Incentive
401(k)
Educational Financial Assistance

United Veterans Construction and Landscape Solutions, Inc.

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