✅ Account Manager - Landscaping Services (Columbus, OH)

📍 Location: Onsite in Columbus, OH

💼 Employment Type: Full-Time, Permanent

💲 Salary: Competitive, based on experience

🕗 Schedule: Monday-Friday, 8am-5pm (flexible to meet client ne

eds)

🚘 Travel: Local travel to client sites required (company vehicle provided or reimbursed)

🌿 About the Role:

We’re hiring an Account Manager to join a growing, Columbus-based landscaping and grounds management company known for its professionalism, customer service, and community

values.

This role reports directly to the CEO and is a key player in client satisfaction, contract execution, and long-term relationship development. You’ll serve as the main point of contact for a set of customer accounts, ensuring seamless communication, proactive site visits, timely estimates, and strategic recommendations that contribute to our clients’ success—and ours.

🔧 What You’ll Do:

Own customer communication and build long-lasting relationshipsConduct site inspections, gather feedback, and suggest service improvements
Manage account health: updates, escalations, estimate follow-ups, contract renewals
Support contract negotiations and proposal presentations
Monitor account profitability, project status, and billing alignment
Collaborate cross-functionally with operations, production, and leadership teams
Stay current with landscaping industry trends and customer expectations

🧩 What We’re Looking For:

Must-Haves:

3+ years of Account Management or B2B Client Services experience
Strong verbal and written communication skills
Confidence in negotiation and presenting proposals
Detail-oriented and organized; strong follow-through on tasks
Valid Ohio Driver’s License; able to travel locally to customer sitesTech-savvy: Microsoft Office (Word, Excel, PowerPoint

Nice-to-Haves:

Landscaping or grounds maintenance industry experience
Experience with LMN software
or CRM systemsPrior exposure to SAP or QuickBooks tools for contract and invoicing tracking

💪What You Bring:

A high level of integrity and professionalism
A team-first attitude, coachable mindset, and problem solving approach
Strong emotional intelligence—able to diffuse escalations tactfully
Passion for outdoor environments and client excellence

📈 What Success Looks Like:

Strong client retention and satisfaction
Meeting monthly revenue, contract renewal, and proposal conversion goals
Positive working relationships with field teams and executive leadership

PSI (Proteam Solutions)

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Account Manager - Landscaping