At DreamLawn, we believe a great lawn is more than just grass—it’s a space where families connect, relax, and take pride in their home. Our mission is to deliver consistent, high-quality lawn care through proven systems, expert knowledge, and a team committed to excellence.

We specialize in fertilization, weed control, and comprehensive irrigation services, helping ensure your lawn receives the nutrients and water it needs to thrive. Through our partnership with Holganix—a U.S.-based leader in soil health—we go beyond surface-level results by improving soil biology, promoting stronger root systems, and creating more sustainable, resilient lawns.

Every property is treated with care, precision, and attention to detail, using professional-grade products and best practices.

What sets DreamLawn apart is our focus on people. We invest in our team, hold ourselves accountable to high standards, and strive to create an experience our customers can trust season after season.

DreamLawn—growing stronger lawns, healthier soil, and stronger people.

DreamLawn Powered by Holganix is seeking a Lawn Production Manager to lead our lawn care operations team and ensure exceptional service delivery across all customer accounts. This role is responsible for managing daily production activities, supporting and developing field technicians, optimizing routing efficiency, maintaining quality standards, and delivering an outstanding customer experience.

The ideal candidate is a strong leader who thrives in a fast-paced environment, enjoys developing people, and is committed to operational excellence. We're looking for someone who can learn quickly, follow proven systems, make sound decisions, and help our team succeed.

Key Responsibilities

Daily Responsibilities

Schedule lawn care treatments and services
Review technician routes and workloads for efficiency and productivity
Provide technical support and coaching to field technicians
Monitor product inventory and chemical usage
Track daily production metrics and send performance reports
Ensure safety, service quality, and company standards are followed

Weekly Responsibilities

Conduct field ride-alongs and quality assurance audits
Address and resolve escalated customer concerns
Review service revisits and implement corrective actions
Communicate operational updates through the weekly "State of the Business – Lawn" report
Coach team members on performance and service quality expectations

Monthly Responsibilities

Conduct one-on-one meetings with each team member
Perform performance review discussions and development planning
Evaluate team productivity, quality metrics, and customer satisfaction trends
Identify opportunities for process improvements and efficiency gains

Seasonal Responsibilities

Spring

Lead seasonal onboarding and technician training
Optimize routes for peak production
Oversee pre-emergent application scheduling and execution

Summer

Monitor turf disease activity and treatment recommendations
Conduct mid-season quality audits and technician development

Fall

Coordinate aeration and seeding operations
Ensure completion of seasonal services
Lead year-end production wrap-up and planning initiatives

Success Measures

The Lawn Production Manager will be expected to consistently achieve:

Team production on-time rate of 90% or higher
Monthly labor cost maintained below 16%
Service revisit rate below 2%
Technician documentation accuracy of 100%
Zero missed seasonal deadlines
High levels of customer satisfaction and retention

Leadership Expectations

Lead by example and promote DreamLawn's culture and values
Develop, coach, and motivate team members to perform at their best
Foster accountability while supporting employee growth
Maintain professionalism with customers and teammates
Drive continuous improvement in quality, efficiency, and service delivery

Decision-Making Authority

Authorized To:

Adjust daily and weekly routing plans
Prioritize and redirect technician workloads
Approve minor customer service credits
Implement operational improvements to increase efficiency and quality

Not Authorized To:

Modify payroll records
Terminate employees
Approve major customer credits or refunds
Make compensation adjustments without approval

Requirements:

Required

High School Diploma or GED equivalent
Leadership or management experience in lawn care, landscaping, service operations, or a related field
Strong organizational and problem-solving skills
Excellent communication and customer service abilities
Ability to manage multiple priorities in a fast-paced environment
Valid driver's license and acceptable driving record
Ability to work outdoors and perform field inspections as needed
Experience with lawn fertilization, weed control, and turf management
Experience using RealGreen or similar operational software
State pesticide applicator license or ability to obtain one

Holganix

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DreamLawn - Lawn Production Manager