Duties

General Manager – Commercial Interior Landscaping

Buffalo, NY | Full-Time | Leadership Opportunity

Botanicus, a leader in interior landscaping, is seeking an experienced General Manager to oversee operations, lead our team of plant care technicians, and drive growth through innovative design and exceptional customer service.

Key Responsibilities

Design, Sales & Marketing

Develop and implement strategies to expand our client base and generate new business
Collaborate with the design team to create innovative interior landscaping solutions
Conduct market research and stay ahead of industry trends

Team Training & Leadership

Lead, mentor, and support field technicians to ensure service excellence
Develop and implement training programs to strengthen technical and customer service skills
Foster a collaborative, positive, and growth-focused team culture

Customer Care

Serve as the primary point of contact for key clients
Ensure customer satisfaction by resolving issues quickly and effectively
Build long-term client relationships through proactive communication and tailored solutions

Operations & Administration

Oversee scheduling, procurement, and inventory management
Manage budgeting, forecasting, and invoicing in partnership with accounting
Prepare performance reports and identify areas for operational improvement

Qualifications

Proven experience in general management or a leadership role in a commercial service business
Strong sales and marketing skills with ability to drive business growth
Track record of leading and developing high-performing teams
Excellent customer service and client relationship management skills
Proficiency in operations, administration, and basic financial management
Strong organizational, communication, and multitasking abilities

Why Join Botanicus?

Lead a growing team passionate about plants and people
Contribute to creative, green solutions that bring nature indoors
Competitive compensation and growth opportunities

Bring your leadership, creativity, and business expertise to Botanicus — and help us add GREEN to Western New York businesses!

Apply now at www.botanicus.com/jobs/

Hours & Benefits

Standard weekday business hours. Occasional installs or plant deliveries on weekends.

Requirements

Qualifications
- Proven experience in general management or a leadership role in a commercial service business
- Strong sales and marketing skills with ability to drive business growth
- Track record of leading and developing high-performing teams
- Excellent customer service and client relationship management skills
- Proficiency in operations, administration, and basic financial management
- Strong organizational, communication, and multitasking abilities.
- Bring your leadership, creativity, and business expertise to Botanicus — and help us add Nature to Western New York businesses!

Botanicus Interior Landscaping

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