Western Construction Group is a leading provider of roofing solutions for commercial and industrial buildings. With over 105 years of experience, we have built a solid reputation for delivering high-quality specialty services and exceptional customer service.

We are currently seeking a Roofing Service Manager to join our team. As the Roofing Service Manager, you will be responsible for overseeing all aspects of our roofing service operations, including managing a team of service technicians when needed, coordinating service projects, and ensuring customer satisfaction.

Key Responsibilities:

Manage a team of service technicians and provide guidance and support in their daily activities
Coordinate service projects, including scheduling, resource allocation, and materials procurement
Ensure service projects are completed on-time, within budget, and meet quality standards
Collaborate with customers to understand their needs and provide appropriate roofing solutions
Provide technical support and guidance to service technicians on complex roofing issues
Monitor and track project progress, and report on key metrics to management
Maintain a high level of customer satisfaction by addressing any concerns or issues in a timely manner
Support the development and implementation of service processes and best practices

Requirements

5+ years of experience in the roofing industry, with a focus on service and maintenance
Prior experience in a managerial or supervisory role is preferred
Strong technical knowledge of roofing systems and materials
Excellent organizational and leadership skills
Ability to effectively communicate and collaborate with team members and customers
Valid driver's license and reliable transportation
OSHA certification is a plus

Benefits

Compensation Bonus Opportunity
Company Vehicle
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401K)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Short Term & Long Term Disability
Training & Development
Family Leave (Maternity)

Western Specialty Contractors

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Roofing Service Manager