Job Summary

The Director of Optical Retail Sales is responsible for the daily functions of US Eye's ten optical locations, prescription eyewear and designer sunglass merchandising, vendor negotiations, inventory and cost control, and profit maximization. Additionally, the inventory management of non-prescription skin care products falls under this role.

ESSENTIAL JOB FUNCTIONS (other duties as required):

Manage US Eye's ten optical locations including display and layout.
Recruit, develop and oversee Licensed Opticians, Optical Assistants, Optical Technicians and Retail Services Coordinator.
Calculate optician incentives and complete performance reviews.
Work with manufacturers to bring the best line of eyewear products and accessories to Center For Sight, negotiate pricing and maximize board allocation efficiency.
Assess overall market and competitor rates to determine and recommend pricing strategies
Maintain vendor relationships.
Analyze and interpret daily/monthly/quarterly reports.
Create strategies for growth and maximizing profits.
Serve as liaison between optometrists, employees and patients.
Ensure quality customer service.
Adherence to applicable laws, regulations and contractual obligations. Follows the principles of the Compliance Program as well as the Code of Conduct.

Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

COMPETENCIES:

Demonstrated ability to follow oral and written instructions.
Demonstrated knowledge of material, methods, instruments and equipment.
Demonstrated ability to read, write and perform mathematical calculations.
Must be able to maintain high degree of confidentiality. Ability to multi-task, work in a fast-paced environment and manage time accordingly in order to meet deadlines and requirements of the organization.
Must be able to maintain personal and professional boundaries with colleagues and service recipients.

SUPERVISORY RESPONSIBILITIES:

The Director of Optical Retail Sales carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees and addressing staff complaints and resolving problems.

Work Environment

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Fast-paced, deadline oriented, confidential department. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Demonstrated ability to do excessive walking, standing, bending and stooping. While performing the duties of this job, the employee is frequently required to stand, sit, use hands to handle or feel objects, tools or control, reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance, kneel and crouch.

The employee may be required to lift moderately heavy objects (50-90 pounds). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type And Expected Hours Of Work

This is a full-time salaried position. Days and hours are Monday through Friday 8:00 A.M. – 5:00 P.M. Salaried staff may be required to work beyond their set schedule due to business needs and expectations.

Travel

Travel is required. REQUIRED EDUCATION AND EXPERIENCE:

Knowledge of optical services and experience as a dispensing optician.
Retail and merchandising experience and knowledge.
Prior optical management experience.
Licensure in the State of Florida.
High school diploma required.
Excellent customer service and problem-solving skills.
Strong verbal and written communications skills, attention to detail.

PREFERRED EDUCATION AND EXPERIENCE:

Associate or bachelor’s degree

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

401(K) Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Pet Insurance

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

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US Eye Director of Optical Retail Sales