General Manager / Sales Manager (Site Leader – North America Growth)

Position Summary

This is a high-impact, hands-on leadership role for a commercially driven operator. The General Manager / Sales Manager will be responsible for both leading sales growth and overseeing day-to-day site operations. This role owns the full business outcome for the Greer facility—revenue generation, customer relationships, operational performance, and team leadership.

The ideal candidate is a strong relationship-builder who can confidently engage with technical and executive stakeholders, lead a facility with urgency and discipline, and personally drive new business development in the North American market.

Key Responsibilities

Sales Leadership & Business Development (Direct Ownership)

Drive revenue growth across North America through proactive business development and consultative selling.
Build and manage a pipeline of qualified opportunities, from lead generation through close.
Personally lead customer meetings, presentations, and negotiations with both technical and executive decision-makers.
Identify new markets and customer segments aligned with Dakota’s engineered solutions.
Partner with internal engineering/operations resources to develop winning proposals and solution scopes.
Represent the company at trade shows, industry events, and customer sites.

Site Leadership & Operational Execution

Oversee the daily operations of the Greer facility including management , order processing and shipments.
Ensure consistent execution of customer orders and project timelines.
Drive continuous improvement across productivity, cost control, and customer satisfaction.
Establish and track KPIs for operational performance and on-time delivery.

Team Leadership & Culture

Lead, coach, and develop a small but growing team across sales, operations, and support functions.
Recruit and build the organization as growth accelerates.
Create a culture of accountability, urgency, and customer-first execution.

Financial & Strategic Accountability

Own site-level performance including revenue, margin, forecasting, budgeting, and cost control.
Report performance metrics and growth progress to leadership.
Develop and execute the local strategic plan to support Dakota’s long-term North American expansion.

Required Qualifications

Proven success in a leadership role combining sales and operational responsibility, such as:
General Manager (Sales & Operations)
Site Leader / Plant Leader with commercial ownership
Sales Manager with strong operational leadership experience
Business Unit Manager
Demonstrated track record of closing complex B2B sales and growing revenue.
Strong customer-facing presence with the ability to build trust quickly.
Ability to lead a facility and manage competing priorities with discipline and follow-through.
Excellent communication skills across technical, operational, and executive audiences.
High initiative, self-motivated, and comfortable operating in a fast-paced growth environment.

Preferred Experience (Strongly Valued)

Technical sales experience in the construction market ie : flooring , drainage and landscaping.
Experience selling to homeowners , contractors , developers , agents and distributors .
Familiarity with engineered-to-order solutions, quoting, and project-based sales.

What We Offer

A leadership role with full responsibility of a growing North American operation
Competitive compensation (base salary + performance incentives)
The ability to directly shape market strategy and business expansion
Support from an established global organization with deep engineering expertise
Strong long-term growth potential

StevenDouglas

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