Build Relationships. Grow Accounts. Lead with Purpose at Riverside Services.

Riverside Services is hiring a Commercial Landscape Account Manager to join our growing team in Hopkinton, MA. With a base salary of $85,000, this full-time position offers the opportunity to lead client relationships, coordinate high-quality service delivery, and grow commercial accounts across a dynamic portfolio.

Your Role in the Story

As a Commercial Landscape Account Manager, you?ll be the primary point of contact for our commercial clients, building strong partnerships, understanding their needs, and ensuring our teams deliver exceptional results. You?ll lead account planning, identify service expansion opportunities, and work closely with field operations to deliver every job with quality, precision, and professionalism.

What You?ll Do

Build and manage long-term relationships with commercial clients
Understand client goals and translate them into actionable service plans
Collaborate with operations, crews, and subcontractors for seamless project execution
Coordinate site visits, scope development, and timely service delivery
Monitor service quality, address issues promptly, and ensure client satisfaction
Identify enhancement opportunities to grow account revenue
Lead contract renewals and maintain oversight across assigned accounts
Track account performance and prepare regular reports for internal leadership

What It Takes to Succeed

Experience in landscaping, account management, or a related field
Proven ability to manage multiple commercial clients and projects simultaneously
Strong communication and interpersonal skills with a customer-first mindset
Familiarity with CRM and project management tools
Knowledge of landscape industry standards, services, and best practices
Ability to read site plans, manage budgets, and navigate client expectations

What You?ll Need to Thrive

Be relationship-driven, organized, and proactive in managing client accounts
Stay calm under pressure, flexible with changing priorities, and solution-oriented
Bring a professional, dependable, and accountable attitude every day
Collaborate across teams and communicate clearly with clients and crews
Maintain a strong attention to detail while keeping the bigger picture in focus

Work Environment and Position Type

Full-time, salaried position based in Hopkinton, MA
Monday?Friday schedule, with occasional field or after-hours client visits as needed

Why Join Riverside Services?

This role is more than a job, it?s a chance to lead, grow, and contribute to a company built on quality, trust, and long-term relationships. At Riverside Services, we value your experience, ideas, and drive. If you?re ready to take the next step in your landscaping career, we?d love to hear from you.

Apply today and grow with Riverside.

Riverside Services

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We?re Looking for a Commercial Landscape Account Manager