Job Title: Distribution Center Manager

Location: Columbus, Ohio

Job Type: Full-Time

This position is not approved for recruitment by 3rd party recruiters or sponsorship.

Job Overview:

We are seeking an experienced Distribution Center Manager to oversee the daily operations of our Columbus, Ohio facility. This role oversees two team managers and will be responsible for warehouse management, logistics, inventory control, kitting operations, and ensuring our customers receive their orders accurately and on time. The ideal candidate will have a strong background in distribution center operations, be knowledgeable about warehouse staffing models, and have a keen focus on streamlining packaging costs and increasing productivity.

Key Responsibilities:

Warehouse & Distribution Management:
- Oversee the efficient receipt, storage, and shipment of crafting supplies
- Ensure a well-organized warehouse with optimized space utilization
- Implement best practices for safety, quality control, and productivity
- Develop and optimize warehouse staffing models to maximize efficiency and cost-effectiveness
Kitting & Custom Fabric Cutting:
- Manage the assembly of products into kits with attention to accuracy and efficiency
- Oversee the cut-on-demand fabric process to meet customer specifications
- Ensure quality control measures are in place for all kitting and cutting operations
Inventory & Order Fulfillment:
- Maintain accurate inventory tracking and stock levels
- Implement effective inventory management processes to reduce waste and improve efficiency
- Ensure timely and accurate order fulfillment to meet customer expectations
Operational Efficiency & Cost Optimization:
- Identify and implement ways to streamline packing materials and reduce per-package shipping costs
- Increase pick and pack productivity by optimizing workflows and technology
- Monitor and improve order accuracy and processing times
Technology & Systems:
- Utilize warehouse management systems (WMS) to improve efficiency
- Familiarity with NetSuite and Numina systems is a plus
- Leverage automation and data analytics to enhance decision-making and operational improvements
Team Leadership & Development:
- Lead, train, and mentor warehouse and kitting teams to maximize performance
- Foster a positive work environment that emphasizes teamwork and accountability
- Develop performance metrics and ensure continuous improvement in operations
Customer Experience & Service Excellence:
- Ensure orders are packed with care and delivered on time
- Collaborate with customer service teams to resolve order issues promptly
- Implement process improvements to enhance customer satisfaction

Under the Direction of the Corporate Human Resource Team, Additional Responsibilities Include:

New Hires:
- Coordinate and perform onboarding and orientation programs
  - Drug test
  - Collection of proper identification
  - Review Employee Handbook of policies and procedures
Employee Relations & Engagement:
- Address employee concerns and grievances in a timely manner
- Mediate disputes and facilitate conflict resolution processes
- Promote open communication and a positive workplace culture
- Conduct exit interviews and provide feedback for improvement
HR Compliance & Policies:
- Ensure compliance with company policies
- Maintain up-to-date employee documentation
- Assist in drafting, implementing, and updating department policies
- Conduct regular audits of employee attendance along with time comparisons between ADP and Timeclock
Workplace Investigations:
- Conduct internal investigations related to employee complaints, discrimination, or misconduct
- Document findings and recommend appropriate actions
- Collaborate with Human Resources to ensure fair and lawful resolutions
Performance Management & Training:
- Develop and oversee performance review processes
- Help identify employee training and development needs
- Facilitate training sessions and mandatory workshops
Compensation & Benefits Administration:
- Assist in handling leaves of absence, insurance, and retirement plan enrollments
- Manage employee incentive programs
  - Safety Program
  - Annual Productivity Increases
Office/Procurement:
- Manage inventory levels and purchase office, breakroom and facilities supplies
- Coordinate PM's for interior and exterior of the building
  - Waste removal- corrugated and trash
  - Landscaping
  - Snow Removal

About Us

Local Crafts Group, (formerly Premier Needle Arts (PNA)), manages five well-known brands: Connecting Threads, Knit Picks, Superior Threads, Crochet.com and Berroco. Our hands-on approach helps us provide fabrics, threads, yarns, and tools that meet our customers' preferences while maintaining exceptional quality.

Available through dedicated consumer websites, Amazon, wholesale distributors, local retail partners, and consumer shows, our products are accessible to craft enthusiasts. Local Crafts Group is headquartered in Vancouver, WA, and is part of the Blue Point Capital Partners portfolio.

As an equal opportunity employer, Local Crafts Group is committed to creating and maintaining a supportive and inclusive work environment. We empower each team member to reach their full potential and foster an atmosphere that inspires creativity among our customers.

Requirements

Qualifications:

5+ years of experience in distribution center, warehouse, or logistics management
Experience in kitting, assembly operations, or custom order fulfillment preferred
Strong knowledge of inventory management systems and warehouse best practices
Familiarity with NetSuite and Numina systems is a plus
Ability to lead and develop a high-performing team
Experience in optimizing warehouse staffing models and improving fulfillment efficiency
Strong understanding of shipping carriers (UPS, FedEx, USPS) and small package logistics
Proficiency in warehouse management systems (WMS) and Microsoft Office Suite
Excellent problem-solving, organizational, and communication skills

If you are a detail-oriented leader who thrives in a fast-paced distribution environment and is passionate about crafting, customer satisfaction, and operational excellence, we'd love to hear from you!

The salary of $125,000 for a Distribution Center Manager in Columbus, Ohio, typically aligns with candidates who have:

10+ years of experience in distribution, warehousing, or logistics management
Extensive experience in managing large teams (often 50+ employees)
Proven success in optimizing warehouse operations, reducing costs, and increasing efficiency
Strong background in inventory management, order fulfillment, and process improvement
Familiarity with warehouse automation, WMS systems (such as NetSuite and Numina), and logistics software

Candidates at this level may have worked as:

Senior Warehouse Manager (8-10 years of experience)
Operations Manager in a distribution or fulfillment center (8-12 years of experience)
Director-level roles in smaller warehouses before moving into a high-volume DC

Benefits

Our compensation package is designed to match industry standards and account for factors like your expertise, and years of experience. In addition to a competitive salary, you'll have access to performance-based bonuses and a wide range of benefits.

The starting pay for this exempt/salary position is:

$125,000 per year.

Benefits

We offer a generous benefits package, including:

Multiple medical, dental and vision plan options after 30 days (with company contributions to the premium costs)
Healthcare Savings and Flexible Spending Accounts
Company-paid Life, AD&D, Short Term Disability, Long-Term Disability, and worldwide travel assistance benefits
Voluntary life and income replacement plans
Robust Employee Assistance Program that includes counseling, legal, financial and health advocacy services
401(k) Retirement Savings Plan with Employer Match
Generous paid time off and holiday pay policies
Employee discounts at all Local Crafts companies!

Local Crafts

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Distribution Center Manager