Job Type

Full-time

Description

As a Lawn & Garden Department Lead, you will assist customers with their lawn and garden needs. This job entails making recommendations regarding the proper planting, watering, care and maintenance of vegetables, plants, shrubs, and trees. Assisting and advising customers on pathogen and disease recognition and remedies, soil types and soil amendments, chemical and pesticide use, various watering and irrigation systems and other landscaping related products.

Essential Functions/Duties

Supervise lawn and garden team.
Work with vendors to order materials and products.
Advise and assist customers in proper plant placement, soil requirements and information specific to their zone.
Advise and assist customers regarding various irrigation systems and needs.
Assist customers with plant identification, diagnosis, and disease recognition; recommending proper remedies and chemical use.
Sell merchandise and advise customers on merchandise price and features.
Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
Provide assistance in receiving, rotating and displaying merchandise in accordance with specific timelines, established policies, procedures and standards.
Answer telephones and handle routine customer telephone inquiries.
Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
Prepare and participate with inventory cycle activities.
Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
Other duties as assigned by management, related to customer service, merchandising and handling of products.

Requirements

Required Skills/Experience: Supervisory experience is required. Retail nursery experience preferred. Must have general and specific plant, tree, and shrub knowledge, including the use of pesticides, herbicides, and fertilizer. Must be able to recognize disease and diagnose plant related issues, watering and soil needs. Knowledge of irrigation systems desired. Must have knowledge of retail floor sales techniques. Ability to understand and follow specific instructions and procedures. Ability to sort, check, count, and verify numbers. Ability to resolve difficult or stressful customer service issues. Ability to lead and work as a team. Exposure to visual merchandising and product placement techniques is desired.

Required Education/Certification: Master Gardener Certificate is preferred, not required. High School Diploma or GED is preferred, not required.

Other Requirements: Must be available to work any shift. Must be able to work the majority of shift walking and standing, be able to lift up to 50 pounds, move merchandise and physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

D&B Supply

New Jobs

Lawn & Garden Department-Lead